With hybrid work now the mainstream, why are there so many variations in how it is implemented?  What does a hybrid worker really need, and what will the future of hybrid work look like.  As with everything, we will see evolutions in the way people work and new roles that will emerge in the workforce.  Are you ready to embrace the future?

How should organizations evolve and adapt the new ways of hybrid working and the growth of gig-workforce all the while ensuring a human centred workplace strategy that focuses on enhanced employee experience and productivity. Learn about best practices on industrializing technology that focusses on sustainable outcomes and meeting business transformations while reducing cost to serve.

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.

Key to the future workplace is about establishing a Hybrid working model, uberised workforce and making advances in technology seamless to provide experience parity. In addition, organisations will need to make adjustments to retain and attract talent going forward now that employee experience is a major driver. So what are workers looking for, and what are the considerations that organisations need to make in terms of operating and talents models to meet this?  Are you ready for this?

How are company business models changing to reflect the need for customer centricity, take advantage of digital channels and remain agile as most industries see-saw through uncertain times? What and how do these changes impact how technology talent is recruited, retained and grown? How does this manifest in newer talent management practices, modern job family architectures and employee engagement models? Hear how some companies are responding to employee needs and desires to work in more hybrid models while remaining deeply connected across the talent landscape.

Have you felt the shocks of the ESG explosion? Time is running out to transform our economies into low carbon, circular ones with expectations from consumers, investors, and employees growing. For effective decarbonization, sustainability must be embedded within an organisation’s culture, including the workplace where people should be empowered to take on the world and enjoy doing so in a socially responsible environment. Are you ready to breathe fresh air into the workplace by embracing sustainability?

Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organizations. Who should win this startup challenge?

'Without data you're just another person with an opinion' W. Edwards Deming.  The future of work is evolving and for many is far from being achieved or envisioned. Environments have not catered for their most valuable asset - human (employee) capital - resulting in the Great Resignation. 
Data insights, talent management, virtual and physical environments need to work together to provide an experience for the workplace that matters and cares for the employees. The data thread brings it together in an evidence based exercise.

When we think of the future workplace, we envisage an office, someone working either creatively or producing typical office outputs.  But how does the future of work look like for professions where the traditional office isn’t the norm, where digitisation and real time data is needed to ensure customer experience – which in this case is patient care and recovery.  We will explore, the digitisation of the value chain, how personas drive workplace experience and how joined up thinking ensures end customer experience is high.

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.

The shift to hybrid work has brought new challenges for employees and organizations. To ensure a successful transition and long-term sustainability, companies must prioritize the employee experience. Remote work can present challenges such as limited access to resources and equipment, disconnection from company culture, and reduced team collaboration, leading to employee dissatisfaction and turnover. 

In fact, rehiring an employee can cost up to twice their annual salary, and a study found that 49% of UK workers would leave their jobs due to poor technology experiences. However, Microsoft found that 84% of employees would come to the office if they knew their colleagues would be present, indicating the importance of social connections in the workplace. 

To address these challenges and improve the employee experience, companies must focus on designing a positive work experience that fosters social connections and addresses the unique needs of the hybrid work model. In this session, we'll go into the key considerations for designing a next-generation employee experience and provide insights for implementing them in your organization.
 

Many employees facing a new work environment experience driven by technology supporting remote work. How does it impact employee satisfaction, productivity and socializing? What does it mean for the classic office environment? Hybrid work models attract new employees and new contracting models, e.g. part time, work from anywhere. Which experience have companies made, which should you be considering, and what are benefits but also challenges?  

What is an experience-level agreement (XLA)? Can it really help improve employee experience? Better yet, can well-crafted XLAs actually impact your business initiatives? Some companies are unsure if a focus on XLAs and enhanced employee experience can drive business outcomes in the face of an economic downturn – yet other organizations are seeing great value and ROI in direct correlation to their employee experience management programs.

In this 30-minute session, Unisys Digital Workplace Solutions will design an XLA in real-time. Discover how you can create XLAs that drive powerful business outcomes.

The hype cycle seems to have died down a little on XLAs, but does that mean change hasn’t occurred?  Using recent examples of contracts, ISG will give insights into how experience is being guaranteed, and what you should consider when negotiating deals.

Almost all organizations have embraced hybrid working and put it on their workplace agenda. Many employees are struggling with the changes that come with the introduction of hybrid working. In this session, we'll highlight how employees are being introduced to new ways of working in hybrid work environments, the pitfalls to avoid, and the one thing you can do right away. Ensure your hybrid workers are embedded into new ways of working.

Building change resiliency and change capability within your workforce is a critical success factor to achieving desired results. Reactions to change are predictable, manageable and follow patterns that can be addressed. Armed with this knowledge, we can widen the options or define the future state in ways that are relevant and inspirational to individuals.  In other words, it may not be business as usual.  We need to meet people where they are which requires us to seek their input and get creative.  We will learn from colleagues and other attendees how they are building change capable organizations and capturing the benefit!

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.

Increasingly complex IT landscapes are creating extra friction for the enterprise workforce. 
Combined with a shortage in both technical and soft skills, geo-political pressures and cost of living demands, the time is now to exploit the power of a workforce which needs much less motivation and is always on, digital humans. Hear about ground-breaking deployments of AI/ML enabled support capabilities which are already addressing productivity for many thousands of employees around the world, and how to make the transformation for your support organisations.

Layers of Artificial Intelligence are providing insights that have gone beyond decision making – and changing how organizations manage and organize tasks and information. Business process are turning less linear, moving into simultaneous and asynchronous loops of activities and decision making – executed by hybrid and distributed workforces.  This panel of industry experts will discuss how their companies are utilizing AI, analytics and automation to promote a technology-fueled workplace thriving with innovation and streamlined collaboration.
* Where can you implement technology to facilitate collaboration, allowing teams to work more efficiently and effectively?
* Where can AI, automation and virtual reality augment process and decision making?
* How can systems of prediction and judgement reduce manual workload, freeing up time and organizational brain power to think and create?

Working remotely, was forced on the world in 2020 because of the pandemic. Work from anywhere is now a key part of some organisations employee experience goals and contributes to their ESG agendas. The gig economy has now expanded to almost every area of business and is now a reality. This change requires both technology and organisational transformation. This session will show how Automation, AI and advanced technologies are facilitating the new world of work and bridging the operational gaps that now exist as a result of large groups of people working physically in a single location.

Many conferences and summits are good networking events, this session however will turn information into action.  Through a moderated design thinking workshop, ISG will lead the event through a session where every attendee can leave with actionable outputs customised to your own organisation. using a mass customised approach, we will walk through a co-creation methodology where you will translate what you've seen, heard and experienced into something real for your organisation to make real change.