View the Agenda

Monday, March 14, 2022
4:00 PM
4:30 PM - 6:00 PM
Tuesday, March 15, 2022
8:00 AM - 9:00 AM
9:00 AM - 9:25 AM

With the more enduring challenge of COVID, the mass resignations driving a war for talent and levels of inflation not seen in decades, 2022 will push the pendulum of workplace change even further - creating an unprecedented unevenness in how, where and what kind of work is delivered by employees. In this session we will explore the 10 key trends that will impact the future of work and what you as employees and employers need to be thinking and planning to mitigate their impact.

9:30 AM - 10:00 AM

The workplace is going through a transformative and a game-changing period in its history. This transition is a response to the changing needs of the most critical element of an organization - the employees. This leadership keynote will deliberate upon essential ingredients of creating an all-encompassing futuristic workplace. A modern workplace which is distributed yet engaged, efficient yet compassionate, profitable yet purposeful, and bleeding edge yet inclusive. Attendees will benefit from a concrete actionable 5-step strategy in building such futuristics workplace.

10:05 AM - 10:35 AM

Peloton has gained a following through not only its high-tech Peloton studio bikes and treadmills, but its community-first features that thrived during the pandemic. While it crushed at-home fitness, what has the company done to provide a work environment and culture to set its employees up for success?
Peloton’s Daniel Santiago, Director of Workplace Experience will unveil 
•    Changed views on workplace and workplace culture, driven by the pandemic
•    How they have leveraged technology for a hybrid and flexible workplace
•    Their wins and learnings during the pandemic
•    Views on where the workplace is going next

10:35 AM - 11:00 AM

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.


11:00 AM - 11:10 AM

With the great pressures of a declining labor force, a shortage of skills in the market, and the insatiable desire to get closer to customers, organizations have increasingly shifted towards automation and AI to improve workplace effectiveness. However, doing this in a manner that “future proofs” your technology, despite legacy architectures, can be a challenge. In this presentation Ms. Apodaca shares how today’s successful businesses are addressing this challenge, and how you can too. 


11:15 AM - 11:45 AM

How is your organization managing the tight labor market and limited skills availability? Hear from industry experts as they discuss new ways of operating, future-proofing through automation and reshaping the workplace for competitive advantage.Hear from our industry experts as they discuss:
•    Implications for this new way of operating
•    How future-proofing through automation has enabled organizations to compete in today’s environment
•    Other technologies that are reshaping the workplace and the way we work.

11:50 AM - 12:20 PM

The post-pandemic reality of work has elevated digital workplace strategies from nice-to-have, to must-have status. Employee interactions have significantly and permanently changed, becoming more mobile, virtual, and distributed. And that's why 70% of employees aged 22-60 want to work for digitally mature companies. Focusing on the employee experience is the most promising competitive advantage that organizations need to create. 

12:20 PM - 1:00 PM

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.

1:00 PM - 1:10 PM

In today’s post pandemic, remote workforce age, organizations across the globe are taking massive strides in making themselves data and information ready since their teams are physically dis-connected.
Most organizations, big or small, that I have talked to have a well laid down Digital Strategy which includes each and every minute detail about their data right from its source (that’s the input) to the insights (that’s the output). 
However, most of these same organizations do not have a well laid down plan for empowering their teams and promoting a powerful employee experience.
My discussions with the CXOs across businesses have revealed some of the challenges that today’s business leaders are facing on this front –
•    With data & technology being the primary business drivers, how do we use them to foster effective teams, better communication and unified goals?
•    How do leaders permeate their visions without the touchy, feely workplace environment? How do they embrace the new leadership norms?
•    They say “culture eats strategy for breakfast”. How can one build a company culture remotely?
Sush will talk about on empowering teams and the employee experience in this post pandemic future workforce. What role does Analytics play in empowering your remote workforce and building a strong org culture. 

1:15 PM - 1:45 PM

What this on-going pandemic has taught us is that the 4 key pillars of every organization – employees, customers, suppliers and community will continue to be physically disconnected. As leaders, you all know that business results can be achieved only by the collective synergies of these 4 pillars. And the Street is going to relentlessly breath down our necks to ensure that our organizations continue to show stellar results.
So, the big question to this panel is – how to bring collective synergies within our teams despite being physically dis-connected.
•    Has the definition of Teams changed? 
•    Who leads and how do they direct team members? Has the team dynamics changed?
•    Is there a real need of having teams? Can each of us not work as individual Consultants and get things done faster?
•    What does an “A” team mean to you? 
•    What role does technology play in empowering teams?
•    How does one use data in engaging, empowering and enriching their employees?
•    Does Analytics have a play in enriching the employee experience?

1:45 PM - 2:10 PM

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.

2:10 PM - 2:20 PM

As we hopefully are seeing an end to the Covid-19 pandemic, (smart) buildings are reopening for business. How will you be enable social distancing, reduce the spread of airborne and surface contaminants, manage energy performance, and sustain a healthy and safe environment? Connected spaces can help your organization return with confidence and put you in touch with what people need from their workplace, enabling you to make better decisions and be more agile. In addition to these benefits, the reality is that your employees have become very adept at virtually meeting with colleagues, customers and suppliers and will want to continue some of those productive practices even after returning to the physical workplace. Real-time data allows your enterprise to use space efficiently and effectively while also empowering employees to be more productive.  ISG’s Scott Furlong will help you rethink your workplace
•    Discover the technologies that allow you track occupancy and utilization across your private offices, collaborative spaces, meeting rooms and open spaces to provide social distancing and improve space effectiveness.
•    Obtain real-time updates on space utilization and emergency notification of critical  events or COVID-19 updates.
•    Monitor and screen office participants for evidence of elevated skin temperature using thermal cameras.

2:25 PM - 2:55 PM

We will discuss how to turn the pandemic-driven hybrid working, social distancing and other health, regulatory and business constraints into an opportunity to improve your company outcomes and align the workplace and other assets to the Digital Transformation journey every company is embracing. Our speakers will provide a perspective with their unique lenses, representing Venture Capital, Consulting and Enterprise firms.

3:00 PM - 3:30 PM

A panel discussion on what enterprises are looking for in connected smart workspaces that can empower employees.  Learn more about why organizations should make employee experience at the centre of IT through a connected and frictionless workspace. Leaders from industry, analysts and Wipro will discuss trends and best practices across industry verticals.

3:35 PM - 3:45 PM

Your preconceived definitions of “organizational effectiveness” and "leadership" are likely outdated. The result – Workplace Inertia & Untapped Workforce Potential. Over 95% of Enterprise Technology Leaders lack this requisite leadership and organizational development skill to address stale workforce ennui in the zeitgeist of the Great Resignation. Join Missy to discover what this skill is, insights on why the Future Workplace requires it, and considerations on how your technology & digital leaders can acquire and develop it as illustrated by Don't Look Up, Giraffes & Lunar Dust.

3:50 PM - 4:20 PM

According to the U.S. Bureau of Labor Statistics, 4 million Americans quit their jobs in July 2021. How can enterprises retain people in the face of surge of resignations (and retirements)? Your organization must be prepared to track understand, analyze and report the impact of growth and learning opportunities within your organization and also have the leadership in place that will help your enterprise thrive in a post-remote work environment 
Our panel of industry experts will answer questions such as:
•             How do you take a data-driven approach to improving retention?
•             How do you provide (or create) a culture of transparency and empathy?
•             How can you ensure your leadership development programs are aligned to your succession goals?
•             Do your training and development programs foster a deep knowledge of communication, empathy, racial and cultural awareness, and connectivity?  

4:25 PM - 4:45 PM

After a day of great content, what do you do with it? ISG’s Shafqat Azim will provide guidance on what your next steps should be to transform your workplace.

4:45 PM - 5:30 PM

(with Exhibit Hall)