Agenda

Monday, May 13, 2024

12:30 PM
- 1:30 PM
Location: Gallery

1:30 PM
- 1:40 PM
Location: Enterprise Ballroom

1:40 PM
- 2:00 PM
Location: Enterprise Ballroom

The digital workplace and the future of work has been an investment for decades but unfortunately over two-thirds of organizations will require a better digital business and technology strategy to achieve success. Leadership teams realize that digital effectiveness is more essential than just transformational efforts and the workplace needs better digital experiences to achieve required outcomes. The digital innovation from generative AI is changing how work is done but do you have the strategy and plan to use it and enable the work effectiveness and productivity desired?


2:05 PM
- 2:25 PM
Location: Enterprise Ballroom

Explore the integration of AI in modern workplaces as two industry experts discuss ergonomic, AI-adaptive workspaces, enhanced collaboration tools for team efficiency, and data-driven strategies for informed decision-making. How can personalized employee experiences be facilitated by AI and what is the crucial role of AI in ensuring workplace security and privacy? How is AI reshaping work environments for increased productivity and employee well-being within a secure framework?


2:25 PM
- 2:55 PM
Location: Gallery

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.



2:55 PM
- 3:10 PM
Location: Enterprise Ballroom

Discover how to enhance employee experience and engagement in hybrid work settings through cutting-edge platforms, while addressing the crucial IT infrastructure needs such as mobile integration, cloud computing, and 5G. Examine how to balance cybersecurity with usability and discover the opportunities to leverage the right digital tools and applications to enable data-driven decision-making.


3:15 PM
- 3:45 PM
Location: Enterprise Ballroom

Why is embracing the challenge of the “Digital Generational Gap” crucial for achieving organizational goals and maintaining competitiveness in the fast-evolving business and technology landscape? Learn how bridging this gap accelerates innovation, and makes your organization more adaptable, ensuring that you don't miss out on the benefits of emerging technologies like GenAI. Hear from ISG experts and industry leaders on driving business growth and fostering collaboration by uniting generations in technology adoption.
- What specific challenges do different generations face when it comes to embracing and adopting new technologies like GenAI?
- What are examples of breakthroughs in collaboration between different generations that have led to novel approaches in technology adoption?
- Considering emerging technologies like GenAI, how can organizations ensure that all generations are on board with these advancements?
- What are examples of successful initiatives that encouraged cross-generational collaboration in technology adoption?
- What are the specific challenges of getting different age groups to embrace and integrate emerging technology into their workflow?


3:50 PM
- 4:05 PM
Location: Enterprise Ballroom

Edge computing is revolutionizing business information handling by processing data closer to its source, minimizing latency, improving efficiency, and enabling real-time decision-making. In the realm of operational technology (OT), this approach is crucial. Combining edge computing with OT creates a potent synergy, allowing organizations to analyze operational data in closer proximity to the devices and sensors generating it. This integration enhances system responsiveness, ensures timely decision-making, and contributes to the seamless functioning of critical processes. This session will provide attendees with a clear understanding of how the collaboration between edge computing and OT serves as a cornerstone for building resilient and efficient operational ecosystems.


4:10 PM
- 5:00 PM
Location: Enterprise Ballroom

Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organizations. Who should win this startup challenge?


5:00 PM
- 5:15 PM
Location: Enterprise Ballroom

5:15 PM
- 6:15 PM
Location: Gallery

Tuesday, May 14, 2024

8:30 AM
- 9:30 AM
Location: Gallery

9:30 AM
- 9:40 AM
Location: Enterprise Ballroom

9:40 AM
- 10:10 AM
Location: Enterprise Ballroom

One thing is for certain - now and forever - change will be constant. With this in mind, how do you ensure that no matter what change is happening, your organization is READY, WILLING and ABLE to make the most of it and gain the ROI you expect?

- How do you create Change Agility as a competency?

- What is the best way to Hire, Reward and Recognize based on becoming a change resilient individual / organization?

- How do you lessen the disengagement that happens during change and turn that into productivity?

- How do you create a happier and healthier organization with a culture of change that everyone wants to be a part of?

?


10:15 AM
- 10:45 AM

In theory, integrating cost optimization and talent management strategies enables an enterprise to strategically allocate resources, enhance productivity, and foster a culture of innovation and continuous improvement, ultimately driving growth and success. Are your cost management strategies enabling or hindering professional growth? Are your employees engaged and aligned? 


10:45 AM
- 11:05 AM
Location: Gallery

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.



11:05 AM
- 11:20 AM
Location: Enterprise Ballroom

Take a look at how AI is changing the way we work, especially in jobs that involve thinking and making decisions. The future of work with AI will be flexible and focused on making decisions and sharing information better. Work will become inherently modular, adapting to and enhancing organizational decision-making and information flow. Learn how to ensure your teams are the first to benefit from AI.


11:25 AM
- 11:55 AM
Location: Enterprise Ballroom

How can AI, including machine learning and generative AI, automate and enhance enterprise operations? Industy experts will discuss the role of these technologies in automating routine tasks, creating new models and improving transparency in automated systems.

- Understand the potential of intelligent automation in shaping the future of work.

- Understand the practical applications of AI, machine learning and generative AI for enterprise operations.

- Gain knowledge about building trust in AI systems and governing ethical use of technology.

- Learn from peers how AI can redefine job roles, enhance productivity and drive innovation in the workplace.


12:00 PM
- 12:30 PM
Location: Enterprise Ballroom

Expectations have never been higher that Gen AI will reduce cost and improve productivity. Yet, simply turning on the Microsoft Copilot license can actually have the opposite effect. Productivity gains are possible, but only after following 3 important steps. Weston Morris will share real world lessons learned that can help you achieve your desired ROI with Generative AI.


12:30 PM
- 1:30 PM
Location: Gallery



2:05 PM
- 2:20 PM

How can data-driven analytics revolutionize HR management. Discover the application of workforce analytics in improving employee retention, optimizing performance, and boosting productivity, offering insights into best practices and strategies for effective integration into HR practices. ISG's Tanvi Dhooria will demonstrate the transformative impact of analytics in fostering a more efficient and engaged workforce. 



2:25 PM
- 2:55 PM
Location: Enterprise Ballroom

Join ISG's Dee Anthony and our panel of industry experts as they explore the crucial role of workforce analytics in today's business landscape. Discover how data-driven insights can optimize your organization's performance, drive informed decision-making, improve talent acquisition, and enhance employee satisfaction. Be part of this insightful conversation that uncovers the untapped potential of analyzing workforce data for sustainable growth and success.

- How can organizations leverage workforce analytics to identify skill gaps and develop targeted training programs for employee upskilling and reskilling?

- What role does artificial intelligence (AI) and machine learning play in optimizing workforce planning, performance management, talent acquisition, and employee engagement?

- What are some successful real-world examples of organizations using workforce analytics to drive organizational growth, innovation, and employee satisfaction?

- What are the essential metrics and KPIs that businesses should focus on when implementing a workforce analytics strategy, and how can they measure its impact?



3:00 PM
- 3:15 PM
Location: Enterprise Ballroom

Human capital management technology solutions must balance the requirement for automation and workflow across human resources and business processes. What intelligence and insights can best enable you to identify and act on existing skill gaps, forge new career paths, and maintain departmental expectations? 


3:20 PM
- 3:50 PM
Location: Enterprise Ballroom

Employee experiences are being revamped. The addition of Generative AI capabilities into the world of work, is not only affecting customer experiences, but employee experiences also. How do employees feel about this, how ready are they to have their own working practices amended and is Generative AI to be seen as the enemy or the co-pilot that empowers and enables each employee to be their very best moving forward? Learn from the early adopters, on the good and the bad of their early endeavours and take away actionable insights on how best to bring your employees on the Gen AI journey.


3:55 PM
- 4:10 PM
Location: Enterprise Ballroom

After a day of great content, what do you do with it? ISG will provide guidance on what your next steps should be for your digital transformation!


4:10 PM
- 5:00 PM
Location: Gallery

Monday, May 13, 2024

12:30 PM
- 1:30 PM
Location: Gallery

1:30 PM
- 1:40 PM
Location: Enterprise Ballroom

1:40 PM
- 2:00 PM
Location: Enterprise Ballroom

The digital workplace and the future of work has been an investment for decades but unfortunately over two-thirds of organizations will require a better digital business and technology strategy to achieve success. Leadership teams realize that digital effectiveness is more essential than just transformational efforts and the workplace needs better digital experiences to achieve required outcomes. The digital innovation from generative AI is changing how work is done but do you have the strategy and plan to use it and enable the work effectiveness and productivity desired?


2:05 PM
- 2:25 PM
Location: Enterprise Ballroom

Explore the integration of AI in modern workplaces as two industry experts discuss ergonomic, AI-adaptive workspaces, enhanced collaboration tools for team efficiency, and data-driven strategies for informed decision-making. How can personalized employee experiences be facilitated by AI and what is the crucial role of AI in ensuring workplace security and privacy? How is AI reshaping work environments for increased productivity and employee well-being within a secure framework?


2:25 PM
- 2:55 PM
Location: Gallery

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.



2:55 PM
- 3:10 PM
Location: Enterprise Ballroom

Discover how to enhance employee experience and engagement in hybrid work settings through cutting-edge platforms, while addressing the crucial IT infrastructure needs such as mobile integration, cloud computing, and 5G. Examine how to balance cybersecurity with usability and discover the opportunities to leverage the right digital tools and applications to enable data-driven decision-making.


3:15 PM
- 3:45 PM
Location: Enterprise Ballroom

Why is embracing the challenge of the “Digital Generational Gap” crucial for achieving organizational goals and maintaining competitiveness in the fast-evolving business and technology landscape? Learn how bridging this gap accelerates innovation, and makes your organization more adaptable, ensuring that you don't miss out on the benefits of emerging technologies like GenAI. Hear from ISG experts and industry leaders on driving business growth and fostering collaboration by uniting generations in technology adoption.
- What specific challenges do different generations face when it comes to embracing and adopting new technologies like GenAI?
- What are examples of breakthroughs in collaboration between different generations that have led to novel approaches in technology adoption?
- Considering emerging technologies like GenAI, how can organizations ensure that all generations are on board with these advancements?
- What are examples of successful initiatives that encouraged cross-generational collaboration in technology adoption?
- What are the specific challenges of getting different age groups to embrace and integrate emerging technology into their workflow?


3:50 PM
- 4:05 PM
Location: Enterprise Ballroom

Edge computing is revolutionizing business information handling by processing data closer to its source, minimizing latency, improving efficiency, and enabling real-time decision-making. In the realm of operational technology (OT), this approach is crucial. Combining edge computing with OT creates a potent synergy, allowing organizations to analyze operational data in closer proximity to the devices and sensors generating it. This integration enhances system responsiveness, ensures timely decision-making, and contributes to the seamless functioning of critical processes. This session will provide attendees with a clear understanding of how the collaboration between edge computing and OT serves as a cornerstone for building resilient and efficient operational ecosystems.


4:10 PM
- 5:00 PM
Location: Enterprise Ballroom

Entrepreneurs behind innovative solutions will each present pitches on why their technology is best and how it will add the most value to business. After some tough questions from our judges, the audience will have their chance to vote on which technology they are more likely to implement within their own organizations. Who should win this startup challenge?


5:00 PM
- 5:15 PM
Location: Enterprise Ballroom

5:15 PM
- 6:15 PM
Location: Gallery

Tuesday, May 14, 2024

8:30 AM
- 9:30 AM
Location: Gallery

9:30 AM
- 9:40 AM
Location: Enterprise Ballroom

9:40 AM
- 10:10 AM
Location: Enterprise Ballroom

One thing is for certain - now and forever - change will be constant. With this in mind, how do you ensure that no matter what change is happening, your organization is READY, WILLING and ABLE to make the most of it and gain the ROI you expect?

- How do you create Change Agility as a competency?

- What is the best way to Hire, Reward and Recognize based on becoming a change resilient individual / organization?

- How do you lessen the disengagement that happens during change and turn that into productivity?

- How do you create a happier and healthier organization with a culture of change that everyone wants to be a part of?

?


10:15 AM
- 10:45 AM

In theory, integrating cost optimization and talent management strategies enables an enterprise to strategically allocate resources, enhance productivity, and foster a culture of innovation and continuous improvement, ultimately driving growth and success. Are your cost management strategies enabling or hindering professional growth? Are your employees engaged and aligned? 


10:45 AM
- 11:05 AM
Location: Gallery

These sessions provide hands-on demonstrations of innovative and cutting-edge technologies that are helping to shape the future of business.



11:05 AM
- 11:20 AM
Location: Enterprise Ballroom

Take a look at how AI is changing the way we work, especially in jobs that involve thinking and making decisions. The future of work with AI will be flexible and focused on making decisions and sharing information better. Work will become inherently modular, adapting to and enhancing organizational decision-making and information flow. Learn how to ensure your teams are the first to benefit from AI.


11:25 AM
- 11:55 AM
Location: Enterprise Ballroom

How can AI, including machine learning and generative AI, automate and enhance enterprise operations? Industy experts will discuss the role of these technologies in automating routine tasks, creating new models and improving transparency in automated systems.

- Understand the potential of intelligent automation in shaping the future of work.

- Understand the practical applications of AI, machine learning and generative AI for enterprise operations.

- Gain knowledge about building trust in AI systems and governing ethical use of technology.

- Learn from peers how AI can redefine job roles, enhance productivity and drive innovation in the workplace.


12:00 PM
- 12:30 PM
Location: Enterprise Ballroom

Expectations have never been higher that Gen AI will reduce cost and improve productivity. Yet, simply turning on the Microsoft Copilot license can actually have the opposite effect. Productivity gains are possible, but only after following 3 important steps. Weston Morris will share real world lessons learned that can help you achieve your desired ROI with Generative AI.


12:30 PM
- 1:30 PM
Location: Gallery



2:05 PM
- 2:20 PM

How can data-driven analytics revolutionize HR management. Discover the application of workforce analytics in improving employee retention, optimizing performance, and boosting productivity, offering insights into best practices and strategies for effective integration into HR practices. ISG's Tanvi Dhooria will demonstrate the transformative impact of analytics in fostering a more efficient and engaged workforce. 



2:25 PM
- 2:55 PM
Location: Enterprise Ballroom

Join ISG's Dee Anthony and our panel of industry experts as they explore the crucial role of workforce analytics in today's business landscape. Discover how data-driven insights can optimize your organization's performance, drive informed decision-making, improve talent acquisition, and enhance employee satisfaction. Be part of this insightful conversation that uncovers the untapped potential of analyzing workforce data for sustainable growth and success.

- How can organizations leverage workforce analytics to identify skill gaps and develop targeted training programs for employee upskilling and reskilling?

- What role does artificial intelligence (AI) and machine learning play in optimizing workforce planning, performance management, talent acquisition, and employee engagement?

- What are some successful real-world examples of organizations using workforce analytics to drive organizational growth, innovation, and employee satisfaction?

- What are the essential metrics and KPIs that businesses should focus on when implementing a workforce analytics strategy, and how can they measure its impact?



3:00 PM
- 3:15 PM
Location: Enterprise Ballroom

Human capital management technology solutions must balance the requirement for automation and workflow across human resources and business processes. What intelligence and insights can best enable you to identify and act on existing skill gaps, forge new career paths, and maintain departmental expectations? 


3:20 PM
- 3:50 PM
Location: Enterprise Ballroom

Employee experiences are being revamped. The addition of Generative AI capabilities into the world of work, is not only affecting customer experiences, but employee experiences also. How do employees feel about this, how ready are they to have their own working practices amended and is Generative AI to be seen as the enemy or the co-pilot that empowers and enables each employee to be their very best moving forward? Learn from the early adopters, on the good and the bad of their early endeavours and take away actionable insights on how best to bring your employees on the Gen AI journey.


3:55 PM
- 4:10 PM
Location: Enterprise Ballroom

After a day of great content, what do you do with it? ISG will provide guidance on what your next steps should be for your digital transformation!


4:10 PM
- 5:00 PM
Location: Gallery