Layla Crisman is the Director of IT Service Delivery at Northrop Grumman Corporation. She is accountable for delivering foundational end user tools, support, and processes that are core to enabling digital transformation, productivity, and end user experience. She is responsible for the oversight of managed service providers, inclusive of the partnership with Atos for Digital Workspace services.
Layla has over 20 years of professional experience and 15 years of IT leadership experience. She has held a variety of positions including Director & CIO, IT Operations Director, and Enterprise Services Program Director. Layla is known for having a customer-centric approach and driving excellence in end user experience and customer satisfaction.